Frequently Asked Questions
How young can students start learning the piano?
School age is recommended (5 years old), but it depends on the child and their learning capacity. Feel free to contact Rebecca to discuss your child’s individual learning needs.
Do I need to have a piano at home?
No you don’t need a piano. However, you will need a basic keyboard with at least 61 keys to practice on. As you progress, it is important to have an instrument with weighted keys.
Do I need to buy music books?
Yes. Rebecca prefers the Alfred’s Basic Piano Library Lesson, AMEB Comprehensive Repertoire, and AMEB Piano for Leisurebooks. She also recommends the How to Blitz Musicianship theory books.
During your first lesson, she will discuss with you the books that you will need to purchase.What do I need to bring to my lessons?
Your lesson book
A display folder
Can I learn piano as an adult?
Definitely! You are never to old to start learning piano.
Can I change my lesson time?
Lessons are held at the same time each week.
If you need to change your lesson time, please contact Rebecca as soon as possible to arrange an alternative time.
How do I book my lesson time for next term?
Lesson fees are paid in advance, and are billed by the term. Fees for the upcoming term are due two weeks before the end of the current term - this is the re-enrolment date (as printed on your invoice).
Invoices will be emailed to you via Square (usually in week 7 of term) so please check your spam/junk folders.
Your lesson time is booked once the invoice has been paid in full.
If payment is not received by the re-enrolment date, your lesson time may be forfeited.
If you experience any difficulty meeting the re-enrolment deadline, please contact Rebecca to discuss arrangements.
If you do not wish to continue with lessons, please notify Rebecca by the re-enrolment date.
How do I pay fees?
For current students:
An invoice will be emailed to you in week 7 of the current term. Fees can be paid using the following methods:
a) Direct deposit: Account details are listed on the invoice. There is no fee for this service.
b) Online: Pay online by following the prompts in the invoice email. There is a 2.2% service fee for this payment method.
c) Pay in person with a credit/debit card: Visit the studio to pay in person. There is a 1.9% service fee for in-person card transactions.
d) Pay in person with cash: Visit the studio to pay in person. There is no fee for this service.
For new students:
A deposit of $44 (the cost of one 30 minute lesson) is required to book your lesson. The deposit can be paid using one of the payment methods listed above. Your booking will not be confirmed until the deposit has been received. The balance of the invoice must be paid in full before the first lesson.
What is the booking cancellation policy?
Cancellation prior to the first lesson: If a term booking is cancelled within 5 days of the first scheduled lesson, the cost of the first lesson will be withheld. The remaining balance of fees paid will be refunded.
Cancellation during the term: If a term booking is cancelled after the term has commenced, the unused portion of the fees paid will be refunded. However, if the term booking is cancelled within 24 hours of the next scheduled lesson, the cost of that lesson will be withheld from the refund.
What if I am sick?
As the studio is located within our home, we kindly ask that you respect our home and not attend lessons if a student is unwell.
A minimum of 2 hours notice is required to qualify for a make-up lesson. Please see below for details on how to book a make-up lesson.
What if I have to miss a lesson?
Make-up lessons are offered as a courtesy.
It is the student’s responsibility to follow-up and arrange a suitable make-up lesson time within the current term. Make-up lessons will not be carried over to the following term.
A minimum of 2 hours notice is required to qualify for a make-up lesson. Please contact Rebecca as soon as possible to notify her of the student’s absence.
Please note: afternoon lesson times are usually fully booked. Afternoon make-up lessons can only be offered if another student cancels.
If Rebecca needs to cancel a lesson, she will contact you to make alternative arrangements.
How to book a make-up lesson:
Make-up lesson availability is posted on the Lesson Times, Facebook and Instagram pages, and is updated as changes occur. To book a make-up lesson, please check the schedule to see what is available and then contact Rebecca to book.
Do I have to do exams?
No.
If you are keenly interested in pursuing formal examinations, Rebecca is available for AMEB and HSC examination preparation.